Home  >  FAQ  >  Service

Service

2011/03/22

1. Have you ever registered in FDA?


Yes. It is a must to register in FDA if import to US.

 

2. Can you supply sample?


Yes, we supply herb sample within 100g and extract sample within 50g for free. And customer can just pay for the shipping cost.

 

3. Would you supply pilot test service?


We would like to provide technical support for customers; but we will charge some payment if it is very complicated.

 

4. How if customers complain?


We assure our products quality and if it happened and proved quality problem, we accept change, return or compensate within 30 days of arrival of the goods.